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Tag Archives: conversational

Feb132021
Chatbot or Live Chat Image

Time for a conversation with a chatbot

Insight, Marketing, TechnologyLeave a comment

We talk to many businesses who have or have begun to consider adding an online chat option to their website. Assessing which type of chatbot to adopt ultimately comes down to each organisation’s long-term growth strategy and the observed trajectory of customer needs. This technology has been around since 1966 and has been experimented with…

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